SYSTEM STATUS

NGR system is currently experiencing unexpected issues

NGR system is fully operational

Uploading to the Files library


Investigating - we're currently aware of an issue with uploading to the Files library in myNGR. Our Product team is investigating this with urgency.
Apologies for the inconvenience this is causing you. We will update as soon as we have any news.

myNGR Upgrade


Known - The system upgrade to myNGR as per previous communications has completed.
Unfortunately we are experiencing issues for some Growers when connecting to the myNGR syste. This is being worked on as a matter of urgency

myNGR
Online
V2 API
Online
Service Centre
Online
If you are experiencing an issue with the myNGR system that is not listed above, please contact us by emailing support@ngr.com.au
or calling us on 1800 556 630 within business hours.

Scheduled Maintenance

2nd of April 2025 9:00am-2:00pm AEST 

Release Version: 8.13.0

System Maintenance: These items will be available in the myNGR Sandpit Environment as of the 26th of March 2025.

Past Maintenance & Outages

19th March 2025

Release to version: 8.12.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 26th of February 2025.

5th March 2025

Release to version: 8.11.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 26th of February 2025.

5th February 2025

Release to version: 8.10.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 3rd of February 2025.

22nd January 2025

Release to version: 8.9.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 15th of January 2025.

8th January 2025

Release to version: 8.8.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 31st of December 2024

18th December 2024

Release to version: 8.7.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 12th of December 2024.

27th November 2024

Release to version: 8.6.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 6th of November 2024.

13th November 2024

Release to version: 8.5.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 6th of November 2024.

30th October 2024

Release to version: 8.4.0

System Maintenance: These items were available in the myNGR Sandpit Environment as of the 24th of October 2024.

2nd October 2024

Release to version: 8.2.0

System Maintenance:  These items were available in the myNGR Sandpit Environment as of the 25th of September 2024.